Is Egb Legit

Hello. After doing some research where would be the best place to put this, I decided to go for SBR Forum and I'd like to share my experience with EGB.com (before also known as Egamingbets), site that is specialized in offering only esports lines. Site was founded in 2011, on their site it says it's operated by Thinbik Ltd. a company, whose registered office is at Chytron 30, 2nd Floor, Office A22, 1075 Nicosia, Cyprus, which is a subsidiary of Exedra N.V., a limited company with its registered office at Heelsumstraat 51, E-Commerce Park, Curaçao. All betting services are provided under Curaçao license 8048/JAZ2017-018.
For most of you it's probably an unknown site but keep in mind that esports offerings were very limited on known sites in the past and EGB was adding most of them, especially smaller tournaments that had decent values.
I have joined site around early 2016 and didn't have any problems until mid 2019. Mostly used my account for DOTA2 live betting and after initial bad start, I was finally doing well. Last deposit I made on that site was early 2019. Somewhere in mid 2019 first problems with account occured, where processing time of pending bets changed from usual 10-20s to 30s and later to 60s. Eventhough you might think it happened because I abused the system or something similar, I was always betting from home with only public available feeds and trackers. This longer processing time just allowed them to cancel my bets more often, even though my betting limits were pretty much untouched. Apart from that, another suspicious thing was that withdrawals weren't capped until ~Feb 2019 and usually they were processed within 1 week (one withdrawal per month was free of charge, later 4%). After Feb 2019, withdrawals got capped to $2000 (no matter whether it was first or any other charged withdrawal) and it took way longer to process cash out. Very often it took more than 3 weeks to get the money. At end of each month I was trying to cash out money, but after The International 9 that happened in August 2019 I managed to get one more successful withdrawal at end of August 2019. It was requested on 7th of August and processed successfully on 31st of August. Next cash out was requested on 1st September and it got cancelled on 16th September 2019 with reason: Account verification required. At this point my profile was and still is still verified on their site ( https://i.imgur.com/8SQyRyQ.png - green tick means that Account is verified) and cash out page looks like this: https://i.imgur.com/1aT70ej.png .
Even though I have verified account before and have been using site for years I thought my ID just expired so I have contacted them with sending my ID. After I did that, I received the following message:
Please provide us with the screen shots of your Skrill account, the tabs:
‘’Settings’’, ‘’Personal info’’, ‘’Account limits’’ and ‘’Cards and Bank Accounts’’
Send us the screen shot from your Skrill e-wallet showing the deposits made to Your account.
Please, mind, we should see the email address pegged to your Skrill e-wallet on each print screen.
To verify the data you should send screen shots in the full-sized version of windows without cutting the top and bottom panels.

I wasn't sure why they would need private information from Skrill so I asked them what is this all about and they just replied with the following:
We are informing that the documents were requested according to our Rules (especially the 13th paragraph) https://egb.com/en/terms_and_conditions . Below you can see P13:
13. Security Reviews: We may conduct a security review at any time to validate your identity, age and other registration or payment information provided by you, to verify your use of the Services (e.g. for Prohibited Practices), your compliance with these Agreements and your financial transactions carried out via the Services for potential breach of these Agreements and of applicable law (a 'Security Review').You authorize us to make any inquiries about you and to use and disclose to any third party any information about you to validate it.You agree to provide any additional information or documentation as we may request from you in order to conduct the Security Review.This procedure is a statutory requirement and is done in accordance with the applicable gaming regulation and the anti-money laundering legal requirements, in particular, in accordance with the National Ordinance on the Reporting of Unusual Transactions and our internal AML/CTF policies

After short period of time, I have decided to send them what they wanted, with every section of Skrill they asked including Settings, Personal Info, Account limits, C&B Accounts, Deposit transactions and Transactions to their site. They did see that Skrill was verified without any limits and that everything else was valid. In addition I have sent them utility bill and payment receipt of that utility bill with a local bank.
Shortly they replied with following: We are informing that your case is at Security department now moment under checking. Please, wait for response.

It took them more than 2 weeks to reply with another demand:
We wish to inform you that we need the screen shots (or a PDF file) from your Skrill e-wallet, showing all transactions during last 6 months (including the transactions to our site). Please, note, every screen should be done in the full-sized version of windows without cutting the top and bottom panels.
Please submit the requested document(s) to support@egb.com. We accept files in .pdf, .jpeg, .jpg, .bmp and .tif formats.
We look forward to hearing from you soon.

From this point on I realized they are doing everything they can to not payout money that is stuck on their site. I have wrote them an email explaining they are requesting data that is a serious breach of privacy since they want to see private information that includes transactions to other persons, shops, companies and everything else that I have used my private Skrill account for. Sending that data to a small betting site that doesn't guarantee anything seems completely unacceptable to me, is in breach of GDPR and I'm not willing to disclose it. I was claiming I have provided everything they wanted from me in the previous email(s). On that email they just replied again with only one sentence:
Please, send us the Transaction Report in PDF format where we can see the personal information about the owner of the Skrill e-wallet and the transactions to your gaming account for last 6 months.
Ever since then, I tried to contact another email (rbmod@egb.com), email that was replying on bad reviews on Trustpilot but the response wasn't any different, they are still requesting the same, PDF with all transactions to my account, even though at start they were asking for either image file or PDF file including all transactions. Last response I got was:
You sent 2 jpg screenshots, the requested pdf file, we did not receive from you.
Without this pdf file, the dialog will not advance further.
Mind you, I have sent 6 screenshots of Skrill details they initially requested but after they received these (SS were full screen with all corners visible, only mandatory data like Skrill ID was hidden), they kept asking for more and now only PDF file with all transactions seems to be valid. Very likely, even if they received a PDF file, they would be requesting something else.
To this day, EGB owes me nearly $5000. Another funny thing is that, even for later stages of Live online tournaments that happened around April 2020 they were allowing single bets with limits up to 1000$ (25000$ in total for that same game, 25x1000$) even though cash out is capped at 2k, which I think speaks for itself. I managed to find screenshot (https://i.imgur.com/OwzR3X3.png), for a game that happened during that time, where they were offering 500$ limits up to 15k.